From the desk of
OUR CUSTOMERS

• "Our transition was seamless! We rely heavily on our phone system in the ticketing business and we never missed a beat. Hyde's team programmed each phone trained us in the use of the equipment and had us using it as quickly as a flip of a switch. They were always professional and knowledgeable."

  Chris Browning
  Civic Center of Greater Des Moines

• "It has been a pleasure to work with Hyde Telecom. We've always found them to be very responsive and helpful with our VOIP needs."

  Matt O'Brien
  Waterloo Community Schools

• "Hyde Telecom has been a great partner for Guaranty Bank. They have gone above and beyond to take care of us and any needs we have. Be it as simple as replacing a phone, to as far as getting us replacement equipment during the floods of '08. To Hyde we are more than just another account."

  Bryan Johnson
  Guaranty Bank

• "If all of my reps worked as hard for my company I might be out of a job. I must say it has been great working with Hyde Telecom technical and sales staff. Thanks and keep up the good work."

  David Tweedale
  The Wittern Group, Inc.

• "Hyde Telecom has provided us with service and support for a number of years. When we were shopping for a new system, we came back to Hyde because of their great support and service personnel. The Mitel equipment is doing a great job for our hospital and clinics."

  Dennis Bachman
  Marshalltown Medical & Surgical Center

• "We evaluated five telephone systems. Mitel and Hyde won our business, as they offered a high-end customizable program at a reasonable price with knowledgeable employees to back it up. We are kings and queens of customization wishes. Between the Mitel system and the Hyde pros, we have achieved everything we wanted."

  Cheryl Lenta
  Workspace Inc.

• "Hyde Telecom has always been professional, responsive and affordable. They converted our entire organization of 16 sites and over 1,300 phones to the Mitel solution and made the transition smooth. We have continued to use Hyde Telecom for our telecommunication needs and recommend them to anyone who is seeking a vendor they can trust."

  Brian Abeling
  West Des Moines Community School District

• "We selected Hyde Telecom and the Mitel system to replace our old phone system. The Hyde Telecom staff was knowledgeable and worked with our staff to make the transition smooth. The training was excellent. When we purchased two additional locations, Hyde Telecom was there to make sure that everything was in place and ready to go. The on-going support has been excellent."

  Al Herold, CFO,
  Green Belt Bank & Trust

• The Hyde Telecom installation crew was a great bunch to work with. They helped make the transition to a new system as pleasant as it could be. On-site training helped simplify the switch for all of our employees. They have taken care of us after the install equally well, including standing by us through a major issue with our service provider. Highly recommended!"

  Jeff Hartwigsen,
  New Link Genetics

• "It was a true pleasure to have Hyde install our new phone system. As a new customer you are always expecting the worse. It was seamless. From the planning to the installation to the training, everyone in the company was amazed and impressed at how smoothly it went. I look forward to a long relationship with Hyde Telecom and would recommend them to anyone."

  Rick Holtz,
  Hunters Specialties

• "We picked Hyde Telecom's solution for our VOIP and are very pleased. The Hyde team went above and beyond to assist us with proper configuration of the system and offer one-on-one training for my staff to manage the system internally. As we look for ways to increase our productivity and efficiency through communications, Hyde is right there with us every step of the way."

  Mark Rader, IT Manager,
  Wright Tree Service, Inc.

• "It's been a pleasure working with Hyde Telecom for the installation of our new phone system. Everyone has been very helpful and responsive. The Mitel Communications system allows our company to connect our offices and direct customer calls to our real estate agents, whether they are in the office or out of the office, resulting in fewer missed calls and increased real estate sales."

  Terry Pauling, Broker,
  Peoples Company of Indianola.

• "I said at the beginning, 'we are going to love this phone system,' and now we wonder how we survived so long with our old system! We love all the features and I've sure we have only scratched the surface of what is available to us. Your whole team has been wonderful. Thanks for everything!"

  Peggy Ostrander,
  Abendroth and Russell Law Firm

• "Hyde Telecomm did a fantastic job of bringing our Call Center into the next generation of phone systems and methodically, professionally and respectfully took us through every step of the process. Hyde's customer support is among the best I've dealt with in my 24 years in the IT industry."

  Paul Vincent, Director of Information Services, Farm Journal Media