Sales

We sell solutions for small, medium and large businesses.  Strong applications exist within our product line for Education, Hospitality, Retail and Healthcare.

We offer solutions from Mitel and Revation such as: 

• Cell Phone Integration
• IP Voice Communications 
• Teleworking Applications 
• Unified and Integrated Voice Messaging Products 
• Network Products 
• Contact Centers 
• Desktop Applications 
• Speech Enabled Applications 
• Video Conferencing 
• Wireless Communications 

For more information contact us at 1-800-232-5705

Networking Services

Hyde Telecom can provide the design and single point of contact interfacing to your network providers. We listen to your needs and design a network to meet your needs and a cost you can afford! MPLS networks, PRI services, SIP trunking, Integrated PRI services, are just some of the services available from Hyde Telecom! We use Paetec, Qwest, Mitel Network Services, AT&T to design and build the right set of Network Services for you.

Installation & Repair

Our service technicians are proficient at programming, maintenance and installation of all Mitel and Revation Systems; which includes our basic phone systems, call center applications, Voice over IP, wireless solutions, voice messaging systems, paging system, call accounting software and networked office configurations. We service single office environments as well as multi-site companies. 

We have technicians located in Des Moines, Fort Dodge, Cedar Rapids and Independence for excellent coverage of Central, North Central and Eastern Iowa. 

Nearly 200 total years of experience are at your disposal. We can handle repair and installation issues for our systems with the older technology as well as the newest technology. Our technicians are certified, proficient and reliable on our product lines. Because of our good standing with our manufacturers, they also have at their disposal, the manufacturer’s technical support staff for those tough issues. 

Our technicians are on call 24 hours for emergency repairs and we guarantee response within 2 hours for major system outages, and within 24 hours for minor system problems. Call 1-800-232-5705.

User Group Forum

Through our User Group Forums, twice a year, Hyde Telecom makes sure that you get the most value from your investment in telecommunications equipment and service with us.

Our meetings focus half of the time to reviewing capabilities that you already have with your systems, network and support that you may not be utilizing yet.

We realize that you can only absorb so much at installation time, so we bring you functionalities that can aid your business later, a little at a time, to get more value from your investment! We also bring new products and software that has come out since the time of your installations from Mitel and our Partners.

View a sample User Group Pictures and Forum

Project Management

Hyde Telecom has experienced Project Managers, averaging 10 years experience, that will help you from the point the contract is signed until the install is finished and beyond.  

Our Project Managers will coordinate with your phone service provider, you phone system contact, our technicians, equipment programming, delivery and training to make sure that things go smoothly during your transition to a Mitel phone system.  

Service Contracts

There is no need to worry about the hardware or the software of your system with a Service Contract provided by Hyde Telecom.  We offer different levels of protection to best suite your companies needs and wants.  

Learn about our Service Contracts